Privacy Policy

At OffsetMyFlight (“we”, “us”, or “our”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

a. Information You Provide

When you use our Services, you may provide us with:

  • Personal details: such as your name, email address, and billing information.
  • Flight data: like departure/arrival locations and number of passengers, used to calculate carbon emissions.
  • Account info: if you create an account, including login credentials.

b. Automatically Collected Information

We may automatically collect:

  • Device and browser information
  • IP address
  • Usage data (e.g., pages visited, time spent, referral sources)
  • Cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use your information to:

  • Provide and manage our Services
  • Calculate and process your carbon offsets
  • Communicate with you (e.g., confirmations, updates, support)
  • Send optional marketing or newsletters (with your consent)
  • Improve and personalize your user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share information:

  • With certified third-party offset project partners (only data required to complete offset activities)
  • With trusted service providers (e.g., payment processors, email platforms)
  • When legally required (e.g., to comply with regulations or enforce our Terms of Service)
  • In case of a business restructure (e.g., sale, merger, transfer)

All partners and processors are required to protect your data in line with this policy.


4. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or correct your personal data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time (where applicable)

To exercise these rights, contact us at: support@offsetmyflight.org


5. Data Security

We take reasonable steps to protect your personal data, including encryption, secure payment processing, and access controls. However, no method of transmission or storage is 100% secure.


6. Data Retention

We retain your personal data only as long as necessary to provide our Services and fulfill legal or operational obligations.


7. International Users

As a global business, your data may be transferred and stored in countries outside your own. Where required, we ensure appropriate safeguards (e.g., contractual clauses) are in place to protect your data.


8. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you via email or our website.


10. Contact Us

If you have questions, concerns, or data requests, contact us at:
📧 support@offsetmyflight.org